Contact Profile: 45Drives & 45HomeLab
Company: 45Drives (A division of Protocase)
Specialty: Enterprise-grade storage, open-source server solutions, and high-density home lab hardware.
Websites: 45drives.com (Enterprise) | store.45homelab.com (Home Lab)
Primary Contact Information
Toll-Free (USA): 1-866-419-3949
Toll-Free (Canada/Intl): 1-866-594-7199
HomeLab Support Line: 1-866-471-8188
General Email: info@45drives.com / info@45homelab.com
Hours of Operation (EST)
Work Hours: Monday – Friday, 8:00 AM – 7:00 PM
Sales Support: Monday – Friday, 8:00 AM – 5:00 PM
Emergency Service: 24/7 priority support available for Enterprise customers with valid service contracts.
Global Headquarters
Canada: 56 Wabana Court, Harbourside Industrial Park, Sydney, NS B1P 0B9
USA: 929 N Front Street, Suite 460, Wilmington, NC 28401
Custom Ordering Essentials
Use the online store to build and price servers including:
Storage Servers: High-density HL4/HL8 and Storinator models.
Customization: Select specific CPUs, RAM, and Networking (NICs) before checkout.
Pre-Purchase Help: Contact a "Storage Specialist" via phone or the contact form for compatibility verification before placing an order.
Technical Resources
Help Desk: Open a Ticket
Documentation: Manuals and Best Practices are available at 45homelab.com/gettingstarted
Community: 45Drives Support Forum