Authorize.net: Support Contact [HCI CA]

Contact & Support: Authorize.net

To access support and account-specific contact numbers, it is recommended to log into your account first.


Primary Support Contacts

  • Support Number: 1-888-323-4289 (Primary for new merchants/activation)

  • Merchant Support (US): 1-877-447-3938 (Available 24/7)

  • Partner Support: 1-888-437-0481


Online Support & Resources

  • Official Support Center: support.authorize.net

    • Note: Log in with your Merchant Interface credentials to access live chat or submit a support case.

  • Login Portal: login.authorize.net

  • Self-Service: After logging in, check the top right corner of your dashboard for the direct support line assigned to your account level.


Troubleshooting & Access

  • If 877-447-3938 is not working: Try the 888-323-4289 line or use the Live Chat feature within the Merchant Interface.

  • Virtual Assistant: Available 24/7 via the Support Center for instant troubleshooting and common queries.

  • Required Info: Always have your Merchant ID ready before calling or starting a chat to verify your identity.