Dear John,
The delegated access for inbox@humanconcern.org has now been successfully configured.
You will receive a delegation invitation at youremail@humanconcern.org. Please follow the steps below to access the account:
Log in to your HCI email account (youremail@humanconcern.org).
Open the delegation invitation email and accept the request.
Click on the HCI profile icon (top right corner).
From the dropdown menu, select Youth Connect.
A new window or tab will open, allowing you to access and manage the delegated mailbox.
Please note that the invitation link will expire in one week, so kindly complete the acceptance process at your earliest convenience.
Important Reminder – Mass Emailing
For any bulk or mass emailing requirements, please contact the IT department prior to sending.
Using a standard Google Workspace mailbox for high-volume email campaigns may trigger spam protections and could result in temporary suspension or sending restrictions, as Google may classify such activity as spam.
IT can guide you on the appropriate approved mass emailing platform to ensure compliance and maintain deliverability.
If you experience any challenges accessing the delegated account, please do not hesitate to reach out.
Best regards,
[Your Name]
Good to consider:
Create a standard IT SOP template for mailbox delegation
Draft a mass email usage policy for staff
Create a short internal training memo on Google email compliance