Remote Support Licensing Record
Vendor Contact
BeyondTrust
Contact: Kobe Gingerich
Email: kgingerich@beyondtrust.com
Mobile: (226) 868-5623
Website: beyondtrust.com
Phone: (514) 287-7427
Email: sales@gosecure.net
Product Details Quote: Jan 30, 2026
1️⃣ Remote Support Cloud – Implementation Package
SKU: PSPKG-RS-PSRE-SG
Description: Remote Only – Self-Guided Implementation
Quantity: 30 users
Unit Cost: CAD 0.00
Total: CAD 0.00
2️⃣ Remote Support Cloud – Concurrent User License
SKU: RSU-CLOUD
Description: Remote Support – Cloud (Concurrent User)
Quantity: 30 Users
Unit Cost: CAD 1,832.00
Total: CAD 1,832.00
Deployment Category
Remote access / remote support infrastructure.
Comparable functionality to:
TeamViewer
Other enterprise remote support tools
Governance Considerations
Because this tool allows remote system access:
✔ Restrict access to IT personnel only
✔ Enforce MFA on admin accounts
✔ Enable session logging / recording
✔ Review access logs quarterly
✔ Remove any legacy remote tools if consolidating
Financial Classification
Category: IT Infrastructure / Security
Type: Operating Expense (Annual Subscription)
Currency: CAD
Good to consider:
Create a Remote Access Governance Policy
Compare BeyondTrust vs TeamViewer risk & compliance profile