Work [HCI CA]

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  2. Work [HCI CA]

Know Your Donor (KYD) Policy [HCI CA]

Removed repetition, clarified structure, and made it much easier for staff, auditors, banks, and board members to read while preserving the compliance intent.Know Your Donor (KYD) ...

Migration of Blackbaud RENXT Data to DonorPerfect

Migration of Blackbaud RENXT Data to DonorPerfectThis guide documents the key steps, data requirements, and timelines for migrating data from Blackbaud RENXT to DonorPerfect.Suitab ...

HCI CA - Travel Rationale Approval Workflow - Jan 19, 2026

Travel Rationale Approval Workflow - Jan 19, 2026Please see the approving authority below to select the correct option on the formTravellerApproving AuthorityApproval PathBOD Chair ...

Blackbaud BB Outage Status [HCI CA]

Incident Status: https://status.blackbaud.com/

HCI IT AWP Apr 27, 2026 [HCI CA]

https://docs.google.com/spreadsheets/d/1y8elnqIE1AG390wraDzg8L6UX2B6Ds1I5we_Q4YEGrA/edit?gid=564078312#gid=564078312Thanks for sharing this. Looking at the list, it’s clear your te ...

Zakat Eligibility – Fund Code Clarification [HCI CA]

Zakat Eligibility – Fund Code ClarificationZakat eligibility cannot be determined on a lump-sum basis at the fund code level. While certain fund categories may generally include Za ...

Blackbaud RENXT CRM Site 3426 Acc Info [HCI CA]

Human Concern InternationalSite Id: 3426- Serial Number (Database ID): WRE026952- Customer Service: 800-468-8996- Customer Success Canada <BBCCustomerSuccess@blackbaud.com>- ...

Blackbaud RENXT Tax Receipt Numbering Stack

How to update tax receipts number to standardize the same in Blackbaud RENXTSome updates on the case. BB shared the steps to generate the new stack Go to Config Select Busine ...

Cybersource Account Updater for Expired Credit Cards: May 12, 2026

This documentation provides a side-by-side comparison of the two proposals you received from Cybersource (a Visa solution). It highlights the pricing evolution, technical shifts, a ...

Proofpoint Support Admin Contacts Update [HCI CA]

Email Security / Vendor Access.Proofpoint – Support Admin Contacts UpdateEffective Date: [Feb 24, 2026]PlatformProofpointAdmin Contacts AddedThe following users have been designate ...

Branding Colours Codes HEX Etc [HCI CA]

HCI Brand Color PaletteEffective date: Nov 5, 2023This article documents the official Human Concern International (HCI) brand colours for use across web, digital campaigns, donatio ...

Proofpoint Data Importing Cleanup of CSV files using NotePad using CRL-F

How to Clean a Google Workspace CSV File in NotepadFor User Data Import into Proofpoint Essentials🎯 PurposeWhen exporting users from Google Workspace, the CSV file may contain:Ext ...

Device Provisioning Checklist for HCI CA Company laptop devices

You can use this as an IT handover SOP.HCI CA – Device Provisioning ChecklistVersion: Feb 23, 2026Applies To: All Company-Issued Laptops & DesktopsPhase 1 – Pre-Provisioning (B ...

Printer Copier Head Office Device [HCI CA]

Head Office Printer (Ottawa, ON)Multi-task printer/scanner/copier :- RICOH - MP C2004ex- Email: imaginginfo@abigroup.ca- Ph: 613-736-4655

Google Cloud GCP ALERTS Setup [HCI CA]

Google Cloud HCI Wordpress Website ProjectWORDPRESS WEBSITE PROJECT: (hcica-wordpress-nov2025 )> SOLUTIONS > ALL PRODUCTS > SOLUTIONS DEPLOYMENTS- https://console.cloud.go ...

Authorize.net Payment Processor Gateways [HCI CA]

Gateway/ Merchant ID: 2234485Terminal ID TID: 6718114 Reference ID: [ 22562370015 ] Currency: (CAD)For RE Database, PayFlow ProPayment Gateway ID: 2273248Payment Gateway ID: 23167 ...

Easy Pay Direct Quick Donation Form Links [HCI CA]

Quick LinksFR Edmonton Team (CAD): https://quickclick.com/r/bi7lnDC Team (CAD): https://quickclick.com/r/tj10jEUROPE Tour with Hassan W (USD): https://quickclick.com/r/wddh3coogapd ...

Executive Summary eSentire Vulnerability Scan Update [HCI CA]

Executive Summary – eSentire Vulnerability Scan Update: Feb 17, 2026The latest vulnerability scans have been completed successfully via eSentire Managed Vulnerability Scanning (MVS ...

RICOH Printer - Head Office Ottawa

Records for the Ricoh Printer at the Ottawa Head OfficeNote: Shazia called RICOH Ottawa office today, 2026-04-07, and raised a ticket #1105178.Their team will get back to us either ...

Mobile Card Reader POS Terminals - ID TECH

Here is a clean internal technical record + compliance summary you can store under Payments / PCI Documentation.VP3350 Mobile Card Reader – Device SummaryCertified with fiserv, Mon ...

Asset Incident Report & Proposed IT Lifecycle Controls

When presenting this to the CFO, the conversation needs to shift from "we lost a tablet" to "risk management and fiscal oversight." A CFO cares about three things: financial loss, ...

Domains [HCI CA]

Network Solutions:Main humanconcern.org DomainDomain 2Domain 3Godaddy: Other Similar Domains

HCI Devices Asset Management Tracker - Aamna May 4, 2026

Managing IT assets for a nonprofit requires a balance between budget consciousness and operational security. Currently, your tracker is a great "snapshot," but as the organization ...

Wagepoint SOC Reports - May 14, 2026

Transparency into our security, privacy, and complianceWelcome to our Trust Center, powered by Vanta — your central hub for understanding how we protect your data. Here, qualified ...

Backup Google Ads Account [HCI CA]

Feb 22, 2026Duplicate Google Ads Account Risk ConsiderationsTo create a new Google Ads account using HCI business details, the following risks apply:If a prior account has issues, ...

BB Luminate Online (LO) Page Wrapper Setup [HCI CA]

The “Zakat” linkto donation form ID 2122 for now,but you can easily edit the donation form ID number in the Pagebuilder named, “reus_modern_zakat_link_df_id_number”.-----ADMIN FORM ...

Donation Campaign Only Ramadan Website using PHP, HTML, Javascript

HCI CA – Ramadan Backup Campaign SiteDate: Feb 2, 2026This article documents the Ramadan backup solution for Human Concern International (Canada), outlining the technical setup and ...

SMS and Email Opt-in Text - April 2026

Textline Application for SMS Requirements:By providing your email address and donating, you are giving Human Concern International expressed consent to contact you through email. Y ...

BB Luminate Online (LO) Fees Pagebuilder Setup [HCI CA]

Note: The Pagebuilder reusable that is on the donation form just above the “Buttons” data element inside of the HTML Caption found just above it, must have the correct Pagebuilder ...

BB Luminate (LO) Progress Meter Bar [HCI CA]

PROGRESS METER BAR[[S51:reus_html_caption_progress_meter]]HIDE MOBILE IMAGEadd the following code to any HTML Caption on the donation form and it will hide the mobile image for tha ...

Payment Application Engine (PAE) Systems - ID Tech

Payment Application Engine (PAE)ProviderID TECHCorporate Headquarters10721 Walker StreetCypress, CA 90630(714) 761-6368Sales@idtechproducts.comWhat is PAE?Payment Application Engin ...

Email Organization: Cleanup Apr 20, 2026 [Fazil HCI CA]

We need to move away from a flat list and toward a nested hierarchy. Recommended blueprint to turn this into a professional, scalable system.Phase 1: The "Parent" Category Strategy ...

Processor Easy Pay Direct – Service Details

Easy Pay Direct – Service DetailsEffective: August 2023Merchant ProcessorEasy Pay DirectCustomer Support (CS)Phone: 800-805-4949Email: MerchantSuccess@EasyPayDirect.comGovernance N ...

CFO Engagement 1: Assessment of Jun 4, 2026 Call

This phone call is your most critical strategic opening. Because the CFO is your direct boss, how you handle this conversation will define your working relationship with her for th ...

Beyond Trust RMM remote device management

Remote Support Licensing RecordVendor ContactBeyondTrustContact: Kobe GingerichEmail: kgingerich@beyondtrust.comMobile: (226) 868-5623Website: beyondtrust.comPhone: (514) 287-7427E ...

SMS Opt-in Setup on Luminate LO forms [HCI CA] - Will Hull

March 18, 2026 - Will Hull (BB Professional Services)Took a look at form ID 9438 and relabeled the “Donor Phone Number” field label to instead be “Mobile Phone Number:” so that the ...

Laptop Issuance Policy Memo [HCI CA]

Laptop Issuance Policy Memo – HCI CanadaDate: Feb 5, 2026From: Taskeen Rehman, CFOOrganization: Human Concern International – CanadaPurposeThis memo documents the current approach ...

HCI Rogers Account Info

HCI Rogers Account DocumentationLast Updated: February 3, 20261. Account EssentialsBusiness Name: Human Concern International (HCI)Business Account #: 454948225Registration Date: M ...

Standard Company Laptop Device Application List [HCI CA]

IT deployment standard document you can store under HCI CA – Device Management.HCI CA – Standard Company Device Application ListReference Date: February 23, 2026Reference: Asana Ta ...

Esentire Nessus Agent deployment instructions [for HCI CA]

Nessus Agent Deployment GuideHuman Concern InternationalFor IT, security, or MSP teams at Human Concern International.1. OverviewThis document outlines the installation and deploym ...

Create or Update PayPal Donation Forms

PlatformPayPalPurposeTo create new donation forms or update existing forms within the PayPal Business merchant account.Steps to Access PayPal Donation Forms1️⃣ Log InGo to: https:/ ...

Moneris Pricing - Ramadan 2026

Executive summary + risk review of your Moneris POS terminal order for Ramadan 2026.📋 Merchant Overview: Mar 3, 2026Legal Name: HUMAN CONCERN INTERNATIONALBusiness Type: Non-Profi ...

Digicert HCI Blackbaud Luminate SSL Certificate - Jun 22, 2026

Technical Overview & TimelineAttributeDetailsSubdomain (FQDN)secure.humanconcern.orgHosting PlatformBlackbaud Luminate OnlineCertificate AuthorityDigiCert (GeoTrust TrueBusines ...

HCI CA Charity Lawyer

Naseer (Irfan) Syed416-367-4993irfan@syedlaw.ca

AWP HCI 2026: Big ticket Tasks - May 12, 2026

Tackling the "Big Three" of IT management: Digital Transformation (Odoo), Automation (Omatic/Auto Ajar), and Hardened Security (Proofpoint/Intune).However, your current list is a b ...

Essentire Managed Vulnerability Service (MVS) Scans [HCI CA]

eSentire MVS – External Scan Scheduling & Configuration ReviewPurposeThis guide outlines the required actions after receiving notification that your Managed Vulnerability Servi ...

Setup BB Luminate (LO) BBPS Payment Services [HCI CA]

Blackbaud Luminate Online – Set Up BBPS (Blackbaud Payment Services)This guide explains how to set up Blackbaud Payment Services (BBPS) within Blackbaud Luminate Online (LO) so don ...

Ramadan change log for HCI CA net2phone call centre

Operations record + Ramadan change log for HCI CA net2phone call centre internal documentation.Net2Phone – HCI Donor Care Call QueueEffective Date: February 23, 2026Providernet2pho ...

NordPass – User Data Management (Deleted Members SOP)

PlatformNordPassApplies To: HCI Organization Admins & OwnersAuthority Level Required: Owner (Primary Control Recommended)PurposeThis procedure outlines how to:Transfer vault it ...