Know Your Donor (KYD) Policy [HCI CA]

Removed repetition, clarified structure, and made it much easier for staff, auditors, banks, and board members to read while preserving the compliance intent.


Know Your Donor (KYD) Policy

Human Concern International (HCI)


1. Purpose

The purpose of this Know Your Donor (KYD) Policy is to establish a risk-based donor due diligence and monitoring framework to help ensure that the Charity is not used for:

  • Money laundering

  • Terrorist financing

  • Sanctions evasion

  • Fraud or financial crime

This policy supports compliance expectations from:

  • Canadian financial institutions

  • Payment processors and correspondent banks

  • The Canada Revenue Agency (CRA)

  • Regulatory and oversight bodies

The policy aligns with:

  • Principles of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)

  • Guidance from Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

  • The Financial Action Task Force (FATF) risk-based approach

  • Canadian sanctions legislation

  • CRA charity compliance expectations


2. Scope

This policy applies to:

  • All donations received domestically or internationally

  • One-time and recurring donations

  • Donations received online, offline, or through third-party platforms

  • Individual and organizational donors

This policy applies to all:

  • Staff

  • Volunteers

  • Officers

  • Board members

who are involved in:

  • Fundraising

  • Finance

  • Donor relations

  • Compliance

  • Donation approvals


3. Risk-Based Approach

HCI applies a risk-based approach to donor due diligence.

Donor risk may vary depending on:

  • Donation amount and frequency

  • Donor location or jurisdiction

  • Donor profile

  • Payment method

  • Use of intermediaries or third parties

The level of review and due diligence will be proportionate to the level of risk identified.


4. Donor Risk Categories

Donors are categorized as Low Risk, Medium Risk, or High Risk.

Low Risk

Typically includes:

  • Small-value donations

  • Donations from low-risk jurisdictions

  • Transparent donor identity

  • Clear source of funds

  • No adverse indicators


Medium Risk

Examples may include:

  • Donations between $5,000 – $9,999

  • Repeated donations approaching monitoring thresholds

  • Donations from non-Canadian jurisdictions

  • Donations involving third-party payment methods

These donations may require additional review by finance or compliance staff.


High Risk

Examples may include:

  • Donations at or above $10,000 (single or cumulative)

  • Donations from high-risk or FATF-listed jurisdictions

  • Donations involving Politically Exposed Persons (PEPs)

  • Donations made on behalf of another individual or entity

  • Donations linked to adverse media or reputational concerns

  • Structuring or unusual transaction patterns

High-risk donations may require enhanced due diligence and senior approval.


5. Legitimate Recurring Donations and Pledges

Recurring donations and donor pledges are a normal and legitimate part of charitable fundraising.

Repeated donations that are:

  • Scheduled or pledged

  • Documented

  • Transparent

  • Part of an established donor relationship

are not automatically considered higher risk.

However, where repeated donations approach monitoring thresholds, the Charity may conduct a contextual review to confirm that the activity:

  • Matches the donor’s known profile

  • Is consistent with documented fundraising arrangements

  • Does not indicate structuring or misuse

Indicators of Normal Charitable Activity

Examples include:

  • Scheduled monthly donations

  • Documented pledges

  • Long-standing donor relationships

  • Transparent donor identity

  • Consistent donation amounts

  • Clear source of funds

  • Use of regulated payment systems

Indicators That May Require Review

Examples include:

  • Irregular donation amounts just below monitoring thresholds

  • Use of multiple payment methods or accounts

  • Changes in donor identity details

  • Donations made on behalf of others

  • Use of intermediaries or third parties

  • Refusal to provide basic information

  • Sanctions or geographic risk indicators


6. Donor Identification and Information Collection

For donations requiring enhanced due diligence, HCI may collect sufficient information to reasonably establish:

  • Donor identity

  • Contact information

  • Country of residence

  • Nature of occupation or business activity

  • Whether the donation is made on behalf of another party

  • The intended purpose of the donation (when relevant)

Organizational Donors

For donations from organizations, additional information may include:

  • Legal name and structure

  • Jurisdiction of registration or incorporation

  • Directors or governing individuals

  • Nature of organizational activities


7. Source of Funds Assessment

For donations requiring enhanced due diligence, HCI may assess whether the source of funds is reasonable and consistent with:

  • The donor’s known profile

  • The size and frequency of the donation

  • The Charity’s humanitarian mission

Where necessary, HCI may request clarification or supporting documentation.


8. Sanctions, Jurisdictional, and PEP Screening

HCI conducts sanctions and risk screening as part of its donor due diligence framework.

The Charity does not accept donations from:

  • Individuals or entities subject to Canadian sanctions

  • Jurisdictions under comprehensive sanctions

  • Jurisdictions identified by the Financial Action Task Force as high-risk or subject to a call for action

Screening may include:

  • Sanctions checks

  • Politically Exposed Person (PEP) screening

  • Adverse media review

HCI may use recognized risk intelligence databases such as Refinitiv World‑Check, along with open-source research and other screening tools.

Screening is conducted on a risk-based basis.


9. Ongoing Monitoring and Review

Donor activity may be monitored to identify potential risk indicators.

  • Due diligence may be conducted quarterly for donors whose cumulative donations reach or exceed $10,000

  • Completed due diligence remains valid for two (2) years

  • Repeat donations during this period generally do not require additional review unless new risk indicators emerge


10. Escalation and Approval

Donation reviews follow internal escalation procedures.

Low Risk

Processed through normal operational procedures.

Medium Risk

Reviewed by finance or compliance staff.

High Risk

Requires senior finance or executive approval and may require enhanced due diligence before acceptance.


11. Refusal, Suspension, or Return of Donations

HCI may refuse, suspend, or return a donation where:

  • Donor due diligence cannot be satisfactorily completed

  • The donation presents legal, regulatory, or reputational risk


12. Governance and Accountability

Oversight of this policy includes:

  • Senior management responsible for operational oversight

  • Board of Directors responsible for approval and periodic review

  • Escalation of material compliance risks where necessary

The KYD Policy forms part of HCI’s broader compliance and risk management framework.


✅ This version is now:

  • Much clearer for staff

  • Cleaner for board approval

  • Easier for banks and auditors to read

  • Aligned with FINTRAC / FATF expectations

  • Reduced by ~30% in complexity


Good to consider:

  1. A one-page KYD procedure for staff (operational checklist)

  2. A KYD donor review form template

  3. A donation escalation flowchart (very useful for auditors & banks)

  4. A FINTRAC-style compliance manual section

These three together make the policy far stronger during bank compliance reviews.